Mental health has luckily gained much more needed attention during the last decade, and therapy as a way to support people have faced international recognition. But the number of health professionals does not equal the demand, and especially for those less privileged – both in terms of geography and wealth – accessing a psychologist or a psychiatrist is not an option.
There’s a big support gap in society today. Individuals can feel lonely in their challenge, enhanced by the significant gap between them and the support system. It’s not only poor access to resources. It can also be the fear of personal and social stigma, lack of psycho-social understanding or most devastatingly feeling a lack of hope.
Globally, an estimated 5% of adults suffer from depression and 4% suffer from anxiety. Depression, anxiety and behavioural disorders are among the leading causes of illness and disability among adolescents. Lost productivity as a result of two of the most common mental disorders, anxiety and depression, costs the global economy US$ 1 trillion each year.
So how to help those people, who struggle with hardships? The solution… digital problem-solving therapy. A scalable method, that in studies has turned out to be incredibly effective for treating issues like depression.
But it’s not enough to simply focus on better health care. There’s a need to fill the gap by focusing on other areas within society. The broader health care arena, education and community. And also, workspaces and social work.
Based on the mantra, that life challenges are a natural part of the human condition, but it’s the lessons that shape our human aspect (Jimmy Westerheim), The Human Aspect are on a mission to redefine mental health.
It all started with a question; what makes us human? To find out, The Human Aspect went to the streets to interview people about their lives, concerns and what they’ve overcome.
But how to make those stories available at scale and reach vulnerable demographic groups, such as refugees displaced from conflict zones, as well as ensuring the material can be utilized professionally?
The Human Aspects aim to become the World’s largest free mental health resource was not an easy task.
The NGO reached out to Accenture for help evolving the digital library. The Human Aspect had already begin building the library, taking into consideration how users could search out relevant stories and be properly informed about content before watching and have the right tools to take stories in.
It was important to make it easier for people to make that decisive first step to seek out help. Especially people who live in a cultural environment where mental health is stigmatized. Also, to lower stigma by sharing people’s experiences.
They already started capturing real stories filled with lived experiences. The interviews started get a fast format having a length of 40-60 min. and be structured professionally to gain therapeutic effect. And the library grew. Now there’s 101+ countries represented, stories in 20+ languages and 18-70 Y/O sharing their experiences. Videos can be seen individually but can also be watched in dialogue with therapists.
In collaboration with The Human Aspect, Accenture helped further finetuning the main website but was truly brought in as a driving force for developing the Supporters Platform - a log in platform empowering supporters to utilise THA resources in their work seamlessly. A tool for mental health professionals to use the THA library (thehumanaspect.com) more efficiently. As a positive side effect, the main website got a refreshed design system.
Together with psychologists, Accenture and The Human Aspect enriched and build additional functionalities on the Supporter's platform to help streamline the therapy sessions of mental health professionals. the supporter's platform makes it easier for professionals to manage the first response to much more patients.
Those functionalities include a private workspace with folder structure, content recommendations, questions for reflection, a community to exchange experience and opinions on the content, and much more.
As a result of the latest engagement a fully functional Product Management System located on The Human Aspects platform was set up. Accenture have helped train and mentor The Human Aspect on how to use the Product Management System for them to have a sustainable set-up, where they have fully control over the system.
The stories reached far beyond borders and impacted people’s lives. Today it’s the world’s largest digital life experience library where you can find up to 750 in-depth interviews and counting.
Users on the platform represents 191+ countries, emphasizing that human experience transcends across borders.
Within community you’ll find peer support user guides and self-organized peer support. Organized peer support groups developing innovative methods and user guides running collaborative projects across several countries. Within education there’s life mastery through education.
At university & college level, The Human Aspect is now integrated into the curriculum of psychology degrees in Norway, and there’s a research project to further develop The Human Aspects impact. Talking upper secondary & high school level, there’s 250+ educational programmes to be integrated into the Norwegian curriculum soon + ongoing partnerships with new schools around the world.
The Human Aspect is also addressing psychological safety in the workplace through talks, events, workshops and awareness campaigns, and stories are being utilized in social work within prisons, youth work, work inclusion and psycho education.
The Human Aspect's Supporters Platform helps healthcare workers provide tailored mental health resources, giving refugees a vital lifeline for healing and integration. By combining technology with human insight, we embarked on a continuous co-innovation journey with The Human Aspect to create a transformative mental health platform. Through iterative development and deep collaboration, we ensured the solution remained adaptive, impactful, and scalable to meet the evolving needs of frontline workers and refugees.
Digital performance numbers: 200 million people have been reached in social media, 100 million people have viewed short clips on social media, 850.000 people have used our resources at www.thehumanaspect.com