When Machines Speak

Strategi

Imagine a world where machines could talk. Where they could tell you exactly what they need, when they need it, and how they can best assist you. This is no longer science fiction but reality, thanks to a groundbreaking collaboration between Trackunit and Halfspace, Part of Accenture.

In a world where the construction industry generates over $9.5 trillion annually but has only seen marginal productivity improvements since the 1950s, innovation is crucial. While other industries have undergone digital revolutions and achieved remarkable efficiency gains, the construction industry has somewhat stagnant—until now. From their headquarters in Denmark, Trackunit has spent 25 years bridging the gap between people and equipment. Today, they are a global leader, connecting more than 3 million construction machines and equipment, serving more than 5,000 customers, and harmonizing more than two billion data points daily across 120+ countries. Trackunit’s customers include some of the world’s largest machinery manufacturers, equipment rental companies, and general contractors.

Large challenges must be broken down into small, manageable pieces. The core of the problem was not a lack of data—Trackunit had already created one of the world’s most extensive data lake for construction machinery, amassing over two trillion data points on their data platform, Iris. The challenge was to humanise this vast amount of data: to transform cold numbers and graphs into meaningful insights and actionable steps. Even though machines generated billions of data points, years of experience were still required to interpret and act upon this information. No two job sites are the same, thousands of different machine types operate under varying conditions, and a lack of industry-wide standardization makes data interpretation even more complex. In an industry where 80% of a machine’s lifetime costs come from operations and downtime, and where the shortage of skilled labor is growing by the day, a groundbreaking new approach was needed.

Løsning

In collaboration with Halfspace, Trackunit has developed Trackunit Luna, a pioneering AI solution that fundamentally changes how machine data is analysed and generate unique insights. Through a combination of IoT equipement data, industry data, and advanced AI, they have created a solution that acts as a “digital assistant” for each customer’s connected equipment, site and fleet.

At the core of the solution is an intelligent agent system that functions as a digital fleet manager. These AI agents can:

• Enable users to query their machines’ performance using natural language
• Provide real-time insights and recommendations
• Aid predicting and scheduling maintenance
• Help optimising machine placement across depots
• Accelerate decision-making regarding service and utilisation
• Integrate with third-party systems to create seamless workflows

The solution democratises access to advanced data analytics by presenting complex insights in a humanly understandable manner, allowing a broad range of users to make better decisions—faster.